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KM Applications - Business Processes & Workflow

Abecker, A., Bernardi, A., Maus, H., Sintek,. M. and Wenzel, C. (2000); Information supply for business processes: coupling workflow with document analysis and information retrieval, Knowledge Based Systems, Vol. 13, No. 5, October, 2000, p271-284.
Abecker, A., Bernardi, A., Maus, H. and Wenzel, C. (2000); Information Support for Knowledge-Intensive Business Processes - Combining workflow with document analysis and information retrieval, AAAI Workshop on Bringing Knowledge to Business Processes, 20-22 March, 2000.
Armistead, C., Pritchard, J.P. and Machin, S. (1999); Strategic Business Process Management for Organizational Effectiveness, Long Range Planning, Vol. 32, No. 1, 1999, p96-105.
Berger, M., Ellmer, E. and Mcrkl, D. (1998); A Learning component for workflow management systems, Proceedings of the 31st Annual Hawaii International Conference on System Sciences, 1998, p754-762.
Boudreau, A. (1999); Systems integration and knowledge management, Information Systems Management, Fall, 1999, p24-31.
Chandra, C. and Smirnov, A.V. (2000); Ontology-Based Knowledge Management for Co-operative Supply Chain Configuration, AAAI Workshop on Bringing Knowledge to Business Processes, 20-22 March, 2000.
Chapman, J. (2000); Banks put their heads together, KM Magazine, May, 2000, p21-25.
Chase, R.L. (1998); Creating a knowledge management business strategy to deliver bottom line results, Management Trends International, Lavendon, UK, Knowlman@netcomuk.co.uk. No. 791, 1 June, 1998, p111-112.
Corbett, J.M., Faia-Correia, M., Patriotta, G. and Brigham, M. (1999); Backing up the organisation: How employees and informations systems remember organisational practice, Proceedings of the 32nd Hawaii International Conference on System Sciences, 1999.
Davenport, T.H., Jarvenpaa and Beers (1999); Improving Knowledge Work Processes, Sloan Management Review, Summer, 1996, p53-65.
Filipe, J.B.L., Liu, K. and Sharp, B. (2000); Organisation simulation based on normative knowledge and role modelling, AAAI Workshop on Bringing Knowledge to Business Processes, 20-22 March, 2000.
Freiheit, J., Dehnert, J. and Zimmermann, A. (2000); Workflow modeling and performance evaluation with colored stochastic petri nets, AAAI Workshop on Bringing Knowledge to Business Processes, 20-22 March, 2000.
Gamble, R. (1998); Using AI for Knowledge Management and Business Process Reengineering, AAAI Workshop Technical Reports, WS-98-13, 1998.
Georgalas, N. (1999); A framework that uses repositories for information systems and knowledge integration, Proceedings of the IEEE Symposium on Application-Specific Systems and Software Engineering and Technology, ASSET99, 1999, p128-135.
Gruber, T. (2000); c-business: Collaborative Knowledge Management in B2B e-commerce Environments, Proceedings of the Practical Applications of KM (PAKM2000), October, Switzerland, 2000.
Harney, J. (1999); CRM Workflow: Knowledge Management is the backbone, Intelligent Enterprise, Vol.1, No. 13, September, 1999, p28-35.
Hongmei, G., Biqing, H. and Shouju, R. (2000); A UML and Petri Nets integrated modeling method for business process, AAAI Workshop on Bringing Knowledge to Business Processes, 20-22 March, 2000.
Hosseini, J. (1995); Business Process Modelling and Organizational Memory Systems: A Case Study, Proc. of the 28th Annual Hawaii International Conference on System Sciences, 1995, p363-371.
Jennings, N. (1999); Negotiating agents for corporate-wide business process management, Proceedings of the IFCIS International Conference on Cooperative Information Systems, 1999, p2.
Kacoroski, K.A. (1994); Creating an organizational learning culture for effective reengineering efforts, Northcon Conference Record, 1994, p184-189.
Karlenzig, W. (2000); Business Process Reassembling, Knowledge Management, June, 2000, p44-48.
Klamma, R., Peters, P. and Jarke, M. (1998); Workflow support for failure management in federated organizations, Proceedings of the 31st Hawaii International Conference on System Sciences, Vol. 4, 1998, p302-311.
Kovalainen, M. and Robinson, M. (1999); Experiences of different methods in the research and design of an "organisational memory" for process control, Proceedings of the 1999 International Workshop on Groupware, String Processing and Information Retrieval Symposium, p353-362.
Larsen, M.H. and Leinsdorff, T. (1998); Organizational learning as a test-bed for business process reengineering, Proceedings of the 31st Hawaii International Conference on System Sciences, Vol. 5, 6-9th January, 1998, Vol. 5, p343-354.
Lassenius, G., Nissinen, M., Rautiainen, K. and Sulonen, R. (1998); The interactive goal panel: a methodology for aligning R&D activities with corporate strategy, Proceedings of the International Conference on Engineering an Technology Management, IMEC, 1998, p142-147.
Li, Q. and Lochovsky, F.H. (1998); ADOME: an advanced object modeling environment, IEEE Transactions on Knowledge & Data Engineering, Vol. 10, No. 2, March-April 1998, p255-276.
Lund, A. (1999); Making the most of key corporate assets, Knowledge Management Conference Asia Pacific, 12-14 July, 1999, Sydney.
Margelisch, A., Reimer, U., Staudt, M. and Vetterli, T. (1999); Cooperative Support for Office Work in the Insurance Business, in Proc. Int. Conference on Cooperative Information Systems, Edinburgh, Scotland, September 1999. (http://research.swisslife.ch/Papers/papers.htm)
Marinescu, D.C. and Palacz, K. (2000); An agent-based workflow management system, AAAI Workshop on Bringing Knowledge to Business Processes, 20-22 March, 2000.
Masuda, Y., Yamada, T., Ueno, Y. and Horii, K. (2000); Towards the cross-organizational work process coordination and enactment, AAAI Workshop on Bringing Knowledge to Business Processes, 20-22 March, 2000.
Maurer, F. (1998); A concept for an internet-based process-oriented knowledge management environment, Proceedings of KAW'98, Banff, Canada.
Meier, J. and Sprague, R. (1996); Towards a better understanding of electronic document management, Proceedings of the 29th Annual Hawaii International Conference on System Sciences, 1996, p53-61.
Motta, E., O'Hara, K., Shadbolt, N., Stutt, A. and Zdrahal, Z. (1996); Solving VT in VITAL: A Study in Model Construction and Knowledge Reuse, International Journal of Human-Computer Studies, Vol. 44, No. 3-4, March-April 1996.
Narenda, N.C. (2000); Goal-based and risk-based creation of adaptive workflow processes, AAAI Workshop on Bringing Knowledge to Business Processes, 20-22 March, 2000.
Nissen, M.E. (1999); Knowledge-based knowledge management in the reengineering domain, Decision Support Systems, Vol. 27, 1999, p47-65.
Nurcan, S. and Rolland, C. (2000); Contributions of workflow to quality requirements, Knowledge and Process Management, Vol. 7, No. 1, 2000, p41-54.
O' Leary, D. (2000); A theory-based model for a best practices ontology, AAAI Workshop on Bringing Knowledge to Business Processes, 20-22 March, 2000.
O' Leary, D. (1997); Management of Reengineering Knowledge: AI-based Approaches, Proceedings of the AAAI Workshop on using AI in Electronic Commerce, Virtual Organisations and Enterperise Knowledge Management to Reengineer the Corporation, 1997, p57-66.
O' Leary, D.E. and Selfridge, P. (1999); KM for Best Practices, Intelligence, Winter, 1999, p12-23.
Olsson, F. and Dawson, R. (2000); Knowledge Management in Financial Services, Proceedings of the 2nd Asia Pacific KM Conference, 28-29 November, 2000, Hong Kong.
Reimer, U., Margelisch, A. and Standt, M. (2000); EULE: A Knowledge-Based Approach to Support Business Processes, AAAI Workshop on Bringing Knowledge to Business Processes, 20-22 March, 2000.
Remus, U. (2000); The role of process modeling in designing process-oriented knowledge management systems, AAAI Workshop on Bringing Knowledge to Business Processes, 20-22 March, 2000.
Selfridge, P.G. and Turveen, L.G. (1996); Knowledge Management tools for Business Process Support and Reengineering, International Journal of Intelligent Systems in Accounting, Finance and Management, Vol. 5, No. 1, 1996, p15-24.
Staab, S. and Schnurr, H-P. (2000); Smart tasks support through proactive access to organizational memory, Knowledge Based Systems, Vol. 13, No. 5, October, 2000, p251-260.
Staab, S. (1999); Knowledge and Business Processes: Approaching an Integration, IJCAI Workshop on Knowledge Management and Organisational Memory, 31st July, 1999, Stockholm.
Suvula, P., Van den Bosch, F.A.J. and Elfring, T. (1997); Competence Building by Incorporating Clients into the Development of a Business Service Firm's Knowledge Base, in Strategic Learning and Knowledge Management, edited by R. Sanchez and A. Heene, John Wiley & Sons, New York, 1997, p123-135.
Threadgold, R. (2000); Business Knowledge Interchange, Workshop on Intelligent Systems in the Knowledge-Driven Economy (ISKDE), May, 2000, UK.
Van Rensburg, A. (1998); Framework for business process management, Computers & Industrial Engineering, Vol. 35, No. 1-2, October 1998, p217-220.
Vanrensburg, A. (1998); A FRAMEWORK FOR BUSINESS PROCESS MANAGEMENT, Computers & Industrial Engineering, Vol. 35, No. 1-2, October, 1998, p217-220.
Voss, A., Nakata, K., and Juhnke, M. (2000); Concept Indexes: Sharing Knowledge from Documents, In D.G. Schwartz, M. Divitini, and T. Brasethvik (Eds.) Internet-based Organizational Memory and Knowledge Management, Hershey: Idea Group Publishing, 2000, p123-146.
Wargitsch, C., Wewers, T. and Theisinger, F. (1998); An Organizational-Memory-Based Approach for an Evolutionary Workflow Management System - Concepts and Implementation, Proceedings of the 31st Annual Hawaii International Conference on System Sciences, 1998, p174-183.
Wensley, A. (1997); Knowledge Management and Knowledge Creation, Knowledge and Process Management, Vol. 4, No. 3, 1997, p139-141.
Wenzel, C. (1998); Integrating information extraction into workflow management systems, Proceedings of the 9th International Workshop on Database and Expert Systems Applications, 1998, p137-142.
Wimmer, K. and Meusel, K. (2000); Concept-based management of technical knowledge, AAAI Workshop on Bringing Knowledge to Business Processes, 20-22 March, 2000.
Yu, D.H. (1991); Achieving excellence in the global marketplace using knowledge-based simulation, Proceedings of the 1st International Conference on AI on Wall St, 1991, p103-108.

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Acknowledgement
Many people have contributed to this list including Charles Kramer, Jacky Swan (University of Warwick), Peter Dorfman, Michael Mannington (ID Tours), John Domingue (Open University) and Paul Shea (AMS Access).