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KM Architecture, Processes & Frameworks Section

Adler, P.S. (1989); When Knowledge is the Critical Resource, Knowledge Management is the Critical Task, IEEE Transactions on Engineering Management, Vol. 36, No. 2, May 1989, p87-94.
Alavi, M. and Leidner, D. (1999); Knowledge management systems: Emerging views and practices from the field, Proceedings of the Hawaii International Conference on System Sciences 1999, IEEE Comp Soc, Los Alamitos, CA, USA,PR00001.. p239.
Allee, V. (2000); Reconfiguring the Value Network, Journal of Business Strategy, Vol. 21, No. 4, July-Aug 2000.
Allweywer, T. (1997); A framework for re-designing and managing knowledge processes, ???, 1997.
Anonymous (1999); Creating a successful knowledge management system, Journal of Business Strategy, Vol. 20, No. 2, 1999, p23.
Barthelmé F., Ermine J.-L. and Rosenthal-Sabroux, C. (1998); An architecture for knowledge evolution in organisations, European Journal of Operational Research Vol. 109, No. 2, 1998, p414-427.
Bhatt, G.D. (2000); Organising knowledge in the knowledge development cycle, Journal of Knowledge Management, Vol. 4, No. 1, 2000, p15-26.
Binney, D. (2001); The Knowledge Management Spectrum: Understanding the KM Landscape, Journal of Knowledge Management, Vol. 5, No. 1, 2001, p33-42.
Bond, P. (2000); The Mujician, Two Bears, Knowledge Creation and Application, Knowledge Management: Concepts and Controversies, Warwick University, February 2000.
Brooking, A. (2000); Critical Knowledge Functions as a basis for Knowledge Management, Proceedings of the 3rd International Conference on the Practical Applications of Knowledge Management, 2000, p9.
Brown, J.S. and Dugid, P. (2000); Balancing Act: How to capture knolwedge without killing it, Harvard Business Review, May-June, 2000, p73-80.
Brown, J. and Dugid, P. (1998); Organizing knowledge, California Management Review, Vol. 40, No. 3, 1998, p90-111.
Caldwell, F. (2000); Mapping Knowledge to the Process: Directions to Success, Knowledge Management Research Note, February 28, 2000.
Capshaw, S. (2000); The knowledge audit, Knowledge Management, May, 2000, p25-26.
Carrillo, J.E. and Gaimon, C. (1999); The Link Between Successful Process Change and Knowledge Creation, Proceedings of the Portland International Conference on Management of Engineering and Technology, PICMET, 1999.
Chatzkel, J. (1998); Strategy in Practice ... Making It Happen Conference Review, TQM Magazine, Vol. 10, No. 1, 1998.
Chatzkel, J. (1996); The Challenge of New Realities-Leading Profitable Growth, TQM Magazine, Vol. 8, No. 6, 1996.
Chen, C. and Davies, J. (1999); Integrating spatial, semantic, and social structures for knowledge management, Proceedings of the Hawaii International Conference on System Sciences 1999, IEEE Comp Soc, Los Alamitos, CA, USA,PR00001.. p44.
Chen, J., Xu, Q. and Shou, Y. (1999); Pattern for Capital and Knowledge Accumulation in the Technology-Based Firms, Proceedings of the Portland International Conference on Management of Engineering and Technology, PICMET, 1999.
Clark, M., Chirravuri, J. and Doyle, W. (2000); Process and Knowledge Description method, AAAI Workshop on Bringing Knowledge to Business Processes, 20-22 March, 2000.
Clark, F. and Fruchtl, A. (2000); Designing a knowledge strategy, Knowledge Management Review, Vol. 3, Issue 2, May-June, 2000, p20-25.
Claycomb, C., Droge, C. and Germain, R. (2001); Applied process knowledge and market performance: the moderating effect of environmental uncertainty, Journal of Knowledge Management, Vol. 5, No. 3, September, 2001, p264-278.
Coleman, D. (1998); Taking the best approach to knowledge management, Computer Reseller News, 1998.
Dawson, R. (2000); Knowledge capabilities as the focus of organisational development and strategy, Journal of Knowledge Management, Vol. 4, No. 4, 2000, p320-327.
de Hoog, R., van Heijst, G., van der Spek, R., Edwards, J.S., Mallis, R., van der Meij, B.F. and Taylor, R.M. (1999); Investigating a Theoretical Framework for Knowledge Management: A Gaming Approach, in Liebowitz, J (Ed.), The Knowledge Management Handbook (pp. 10-1 - 10-18). Boca Raton, FL.: CRC Press.
de Lima, E.P., Pereira, S.L. and dos Santos Rodrigues, L. (1999); Developing organizational processes based on knowledge, Proceedings of the Portland International Conference on Management of Engineering and Technology, PICMET 99, Vol. 1, p136.
Deakin, R. and Pratt, K. (1999); Mapping & Tracking, Knowledge Management, October, 1999, p14-17.
Debenham, J.K. and Clark, J. (1995); The Knowledge Audit, in Robotics and Computer-Integrated Manufacturing, Elsevier Science, 1995, Vol. 11, No. 3, p201-211.
Delic, K.A. and Lahaix, D. (1998); Knowledge Harvesting, Articulation, and Delivery, The Helwett-Packard Journal, May, 1998, p74-81.
Diefenbruch, M., Hoffmann, M., Misch, A. and Schneider, H. (2000); Situated Knowledge Management: KM on the Borderline between Chaos and Rigidity, Proceedings of the Practical Applications of KM (PAKM2000), October, Switzerland, 2000.
Dove, R. (1998); Building a principle-based knowledge management practice, Production, Vol. 110, No. 2, February, 1998, p16-17.
Drew S. (1999); Building knowledge management into strategy: Making sense of a new perspective, Long Range Planning, Vol. 32, No. 1, February, 1999, p130-136.
Duffy, J. (2000); The KM Technical Infrastructure, The Information Management Journal, April, 2000, p62-66.
Eppler, M.J., Seifried, P.M. and Ropnack, A. (1999); Improving Knowledge Intensive Processes through an Enterprise Knowledge Medium, SlGCPR ‘99 New Orleans LA USA, 1999.
Fagrell, H., Forsberg, K. and Sannebla, J. (2000); FieldWise: A Mobile Knowledge Management Architecture, CSCW’00, December 2-6, 2 , Philadelphia, PA, 2000.
Frank, U. (2000); An Object-Oriented Architecture for Knowledge Management Systems, Research report, Universitaet Koblenz-Landau, 2000. (http://www.uni-koblenz.de/~iwi/EM)
Frank, U. (2000); Multi-perspective enterprise models as a conceptual foundation for knowledge management, Proceedings of the 33rd Annual Hawaii International Conference on System Sciences, 2000.
Funes, M. and Johnson, N. (1998): Honing your knowledge skills, Butterworth-Heinemann, Oxford, 1998.
Gao, X. and Sterling, L. (2000); Semi-structured Data Extraction from Heterogeneous Sources, In D.G. Schwartz, M. Divitini, and T. Brasethvik (Eds.) Internet-based Organizational Memory and Knowledge Management, Hershey: Idea Group Publishing, 2000, p83-102.
Ghilardi, F.J.M. (1997); Getting to "real-time" knowledge management: From knowledge management to knowledge generation, Online, Vol. 21, No. 5, September/October, 1997, p99-102.
Godbout, A.J. (1999); Filtering Knowledge: Changing information into knowledge assets, Journal of Systemic Knowledge Management, January, 1999.
Grayson, C.J. and O'Dell, C.S. (1998); Mining your hidden resources, Across the Board, Vol. 35, No. 4, April, 1998, p23-28.
Hahn, J. and Subramani, M.R. (2000); A framework of Knowledge Management Systems: Issues and Challenges for Theory and Practice, Proceedings of the International Conference on Information Systems, ICIS, 13-15th December, 2000, Brisbane.
Halden-Herrgard, T. (2000); Difficulties in the diffsion of tacit knowledge in Organizations, ??? MCB-Press, 2000, p357-365.
Handzic, M. (2000); Managing Knowledge through Experimentation and Socialisation, Proceedings of the Practical Applications of KM (PAKM2000), October, Switzerland, 2000.
Herschel, R.T., Nemati, H. and Steiger, D. (2001); Tacit to explicit knowledge coversion: knowledge exchange protocols, Journal of Knowledge Management, Vol. 5, No. 1, 2001, p107-116.
Hipp, C. and Gassmann, O. (1999); Leveraged knowledge creation: the role of technical sources as external sources of knowledge, Proceedings of Conference on Technology and Innovation Management, PICMET, August, 1999, p186-192.
Holsapple, C.W. and Joshi, K.D. (1999); Description and Analysis of Existing Knowledge Management Frameworks, Proceedings of the 32nd Hawaii International Conference on Systems Science, 1999.
Holsapple, C. and Wagner, W. (1997); Knowledge Frameworks: A Case Study of Their Development and Assessment, Journal of Computer Information Systems, Vol 37, No 2, 1997, p13-20.
Holtham, C. and Courtney, N. (???); The Executive Learning Ladder: A Knowledge Creation Process gounded in the Strategic Information Systems Domain, ???.
Honeycutt, J. (2000): Knowledge Management Strategies, Microsoft Press, 2000.
Jordan, J. and Jones, P. (1997); Assessing your company's Knowledge Management style, Long Range Planning, Vol. 30, No. 3, June, 1997, p392-398.
Joseph, E.C. (1999); Knowledge Management Audits, Proceedings of the International Conference on Technology and Innovation Management, PICMET, 1999, Vol. 1, p442.
Karagiannis, D. and Telesko, R. (2000); The PROMOTE Project: A Process-Oriented Approach for Knowledge Management, Proceedings of the Practical Applications of KM (PAKM2000), October, Switzerland, 2000.
Kenyon, J.D. (1998); A process for Knowledge Acquisition and Management, Proceedings of KAW'98, Banff, Canada.
Klemke, R. (2000); Context Framework - an Open Approach to Enhance Organisational Memory Systems with Context Modelling Techniques, Proceedings of the Practical Applications of KM (PAKM2000), October, Switzerland, 2000.
Kotorov, R. and Hsu, E. (2001); A model for enterprise portal management, Journal of Knowledge Management, Vol. 5, No. 1, 2001, p86-93.
Lai, Hsiangchu, and Chu, T.-H. (2000); Knowledge Management: a review of theoretical frameworks and industrial cases, Proceedings of the 33rd Annual Hawaii International Conference on System Sciences, 2000, p68.
Lee, C.C. and Yang, J. (2000); Knowledge value chain, Journal of Management Development, Vol. 19, No. 9, 2000, p783-193.
Le Vie, D.S. (1998); Restructuring information for managing and transferring knowledge, IEEE International Professional Communication Conference, IPCC98, Vol. 2, p321-328.
Levett, G.P. and Guenov, M.D. (2000); A methodology for knowledge management implementation, Journal of Knowledge Management, Vol. 4, No. 3, 2000, p258-269.
Levine, L. and Monarch, I. (1998); Collaborative technology in the learning organization: integrating processes with information flow, access and interpretation, Proceedings of the 31st Hawaii International Conference on System Sciences, Volume 1, 1998, p444-459.
Mascitelli, R. (1999); A framework for sustainable advantage in global high-tech markets, International Journal of Technology Management, Vol. 17, No. 3, 1999, p240-258.
McAdam, R. and McCreedy, S. (1999); The Process of Knowledge Management within Organizations: a Critical Assessment of both Theory and Practice, Knowledge and Process Management, Vol. 6 No. 2, 1999, p101–113.
McAdam, R. and McCreedy, S. (1999); A critical review of knowledge management models, The Learning Organisation, Vol. 6, No. 3, 1999, p91-100.
McDavid, D.W. (1999); A standard for business architecture description, IBM Systems Journal, Vol. 38, No. 1, 1999, p12-31.
Morey, D. (1998); Knowledge Management Architecture, CRC Press LLC, 1998.
Mueller, H.J. and Schappert, A. (1999); The Knowledge Factory - A generic Knowledge Management Architecture, IJCAI Workshop on Knowledge Management and Organisational Memory, 31st July, 1999, Stockholm.
Newman, B. and Conrad, K. (2000); A Framework for Characterizing Knowledge Management Methods, Practices, and Technologies, Proceedings of the Practical Applications of KM (PAKM2000), October, Switzerland, 2000.
Nissen, M.E., Kamel, M. and Sengupta, K. (2000); Integrating Knowledge Management, processes and systems, AAAI Workshop on Bringing Knowledge to Business Processes, 20-22 March, 2000.
Nonaka, I. and Nishiguchi, T. (2001): Knowledge Emergence, Social, Technical, and Evolutionary Dimensions of Knowledge Creation, Oxford University Press, 2001.
O' Leary, D.E. (1998); Knowledge Management Systems: Converting and Connecting, IEEE Intelligent Systems, May-June, 1998, p30-33.
Pereia, S.L., de Lima, E.P. and Rodrigues, L.S. (1999); The knowledge structures analyzed by the organizational dimensions, Proceedings of the Portland International Conference on Management of Engineering and Technology, July, 1999, Vol. 1, p132.
Petty, R. (2000); Preparing a strategic plan for organisational knowledge management, Proceedings of the 2nd Asia Pacific KM Conference, 28-29 November, 2000, Hong Kong.
Powell, T. and Allgaier, C. (1998); Effectiveness Through Competitive Intelligence, Competitive Intelligence Review, Vol.9, No. 4, 1998, p29-41.
Poynder, R. (1998); Getting to the nuts and bolts of knowledge management, Information World Review, Vol. 135, No. 20, Apr 1998.
Preiss, K.J. (2000); A two-stage process for eliciting and prioritising critical knowledge, Journal of Knowledge Management, Vol. 4, No. 4, 2000, p328-336.
Preiss, K. (1999); Modelling of knowledge flows and their impact, Journal of Knowledge Management, Vol. 3, No. 1, 1999, p36-46.
Qingrui, X., Jiang, W. and Baohua, X. (1999); Knowledge: accumulation, diffusion and reactivation within organization, Proceedings of the Portaland International Conference on Management of Engineering and Technology, July, 1999, Vol. 1, p486-487.
Retallick, R. and Sanchez, S. (1998); Enterprise knowledge sharing, activity management, and a fabric for commitment, IBM Systems Journal, 1998, p189-198.
Rodhain, F. (1999); Tacit to Explicit: Transforming Knowledge through cognitive mapping - An Experiment, SIGCPR ‘99 New Orleans, LA, USA, p51-56.
Rosemann, M. and Chan, R. (2000); A framework to structure knowledge for enterprise systems, 6th Americas Conference on Information Systems, 10-13 August 2000, Long Beach, CA: 1336-1342.
Rosemann, M. and Chan, R. (2000); Structuring and modeling knowledge in the context of enterprise resource planning, 4th Pacific Asia Conference on Information Systems, 2-3 June 2000, Hong Kong, Publishing Technology Center, The Hong Kong University of Science and Technology, 2000: 623-640.
Roy, R., Newman, V. and Chandler, M. (2000); Aligning Micro to Macro Level Knowledge Management, Proceedings of the 3rd International Conference on the Practical Applications of Knowledge Management, 2000, p169-180.
Rubenstein, H. and Grundy, T. (1999): Breakthrough, Inc. High Growth Strategies for Entrepreneurial Organizations, Prentice Hall/Financial Times Management, 1999.
Sage, A.P. and Taylor-Small, C. (2000); A simulation perspective on Knowledge Management and sharing, and confict and complexity in social systems management, IEEE, 2000.
Schulz, M. and Jobe, L.A. (2001); Codification and tacitness as knowledge management strategies: an empirical exploration, The Journal of High Technology Management Research, Vol. 12, No. 1, April, 2001, p139-165.
Seeley, C. (2000); Creating a knowledge management strategy, Knowledge Management Review, Issue 12, January-February, 2000, p20-24.
Seeley, C. (2000); Creating a knowledge management strategy, Knowledge Management Review, Vol. 3, Issue 1, March-April, 2000, p18-21.
Sharon, J., Parker, A. and Mosbrooker, E. (2000); Identifying the key people in your KM effort, Knowledge Management Review, Vol. 3, Issue 5, November-December, 2000, p26-29.
Shimazu, H. (1999); Transition of Tacit Knowledge into Explicit Knowledge: Analyses of Recorded Conversations between Customers and Human Agents, Proceedings of the AAAI Workshop on Exploring Synergies of Knowledge Management & Case-Based Reasoning, 1999, p76-80.
Snis, U. (2000); Knowledge is acknowledged?, Proceedings of the 33rd Annual Hawaii International Conference on System Sciences, 2000, p68.
Snowden, D. (2000); Organic knowledge management Part one, Knowledge Management, April, 2000, p14-17.
Snowden, D. (2000); Organic knowledge management Part two, Knowledge Management, June, 2000, p11-18.
Snowden, D. (2000); Organic knowledge management Part three, Knowledge Management, July-August, 2000, p15-19.
Snowden, D. (1999); Three Metaphors, two stories and a picture - how to build common understanding in Knowledge Management Programmes,Knowledge Management Review , Melcrum Publishing, March/April, 1999.
Snowden, D. (1999); A Framework for Creating a Sustainable Programme, CBI Guide to Knowledge Management , London: Caspian Publishing/Confederation of British Industry 1998 (Republished in Knowledge Management Year Book 1999 , Butterworth, April, 1999).
Snowden, D. (1998); The Ecology of a sustainable Knowledge Programme, Knowledge Management , Ark Publications, July, 1998.
Stenmark, D. (2001); Leveraging tacit organizational knowledge, Journal of Management Information Systems, Vol. 17, No. 3, Winter 2000-2001, p9-24.
Vail, E.F. (1999); Knowledge mapping: getting started with knowledge management, Information Systems Management, Fall, 1999, p16-22.
Van Daal, B., de Haas, M. and Weggeman, M. (1998); The Knowledge Matrix: A Participatory method for individual knowledge gap determination, Knowledge and Process Management, Vol. 5, No. 4, 1998, p255-263.
Van der Spek, R. and Spijkervet, A. (1997); Knowledge Management: Dealing Intelligently with knowledge, in Knowledge Management and its integrative elements, edited by J. Liebowitz and L.C. Wilcox, CRC Press, Boca Raton, p31-59.
Vastola, G.S. (2000); Developing a Knowledge Strategy for the New Economy, Proceedings of the 2nd Asia Pacific KM Conference, 28-29 November, 2000, Hong Kong.
Von Krogh, G., Ichijo, K. and Nonaka, I. (2001): Enabling Knowledge Creation, Oxford University Press, 2001.
Von Krogh, G. (1998); Care in knowledge creation, California Management Review, Vol. 40, No. 3, Spring, 1998, p133-153.
Wagner, R.K. (1987); Tacit knowledge in everyday intelligent behavior, Journal of Personality and Social Psychology, Vol. 2, No. 6, 1987, p1236-1247.
Wexler, M.N. (2001); The who, what and why of knowledge mapping, Journal of Knowledge Management, Vol. 5, No. 3, September, 2001, p249-264.
Wiig, K.M. (1994): Knowledge Management Methods: Practical Approaches to Managing Knowledge Vol 3, 1994.
Wilson, L.T. and Snyder, C.A. (1999); Knowledge Management and IT: How are they related?, IT Pro, March-April, 1999, p73-75.
Witkowska, G.M. (1999); Externalising Knowledge, ??? KNOW 1999.
Wolstenholme, E. (1998); Knowledge Management & Systems Thinking, 1998 International Knowledge Management Executive Summit, Coronado, 1998.
Yoo, Y. and Ginzberg, M.J. (1999); A cross-cultural investigation of the use of knowledge management systems, Proceedings of the International Conference on Information Systems, ICIS, 13-15th December, 1999, Charlotte, NC.
Young, R.K. (1999); Developing effective social structures using knowledge processes, Proceedings of the Portland International Conference on Management of Engineering and Technology, 1999, Vol. 2, p322-328.
Zack, M.H. (1999); Developing a knowledge strategy, California Management Review, Vol. 41, No. 3, Spring 1999, p125-145.

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Acknowledgement
Many people have contributed to this list including Charles Kramer, Jacky Swan (University of Warwick), Peter Dorfman, Michael Mannington (ID Tours), John Domingue (Open University) and Paul Shea (AMS Access).