The Concept of Knowledge Management: Problem Analysis
by Prostakov I. E – Faculty of Information Systems, MGTU

In his article, Prostakov presents the four sides of the structure he claims to have recognised in knowledge problems and that should be addressed by KM initiatives:

• the production (the search and the versatile usage of the optimal solutions),


• the competence (the business development of the employees with the help of on-line-education at the work place),


• the innovation (the search for new ideas and their development, the teamwork) and


• the ability to understand and recognise the process (ability to own and willingness to share the necessary information in the right moment leads to customer satisfaction).

According to Prostakov the competence and the innovation are connected together and belong to the area, in which the person’s knowledge can be enriched. The production belongs though to the area in which the human can use best what he already knows .That is why in order to understand and recognise the innovation and the process, they need to function together and should be solidly attached to each other. The competence and the production on the other hand do not necessarily need this solid connection.

Read the full article (in Russian language): here