If knowledge management is to become a professional management discipline within the company rather than a short-lived "fad", it is essential to have a reliable instrument for defining ones current position and driving long-term corporate development. With its Knowledge Management Maturity Model the Competence Center for Knowledge Management at Siemens AG has developed such a methodology and already applied it successfully. This methodology comprises three components: A development model, an analysis model and an auditing process. Applying this instrument generally leads to understanding and appreciation of a gradual and integral development of knowledge management. It delivers the important qualitative and quantitative information to navigate this journey. Read the full paper.

Authors: Karsten Ehms and Dr. Manfred Langen