I'm somewhat interested in the more practical issues of knowledge management from an organizational perspective. In other words: what is KM good for, what does it deliver, how does it fit in the organization, what are the roles of management and IT, and what does all that "2.0" buzzwording amount to.

There are some basic, reasonably clear things that can be said about those questions. A deeper answer would require a book (or several), but meanwhile I've been trying to put words to a presentation I gave not long ago and which seemed to get the message across. And this is it. 13 pages of pretty hard KM concepts, very little waffle, and all those visions in just one place.

Some ideas and images may be a bit debatable, many are imperfect, a few are rather new. My hope is that they are clear for business and IT people. And to make that likelier, your comments would be most welcome. Either here, at miguel (at) macuarium (dot) com, or at this blog page.

Visions of Knowledge Management in Practice - An introduction to KM, IT and organization, 98% fad free. PDF, 600 kb.