Knowledge transfer

06-Aug-08

 

Setting the standards in knowledge transfer

Knowledge transfer
Knowledge transfer has been around for years but has been lacking professional standards in the UK – something the Institute of Knowledge Transfer is hoping to change, as Louise Druce discovers.

 

 

Innovation is driving firms but while one of its facilitators, knowledge transfer, has been around for decades, it has still been lacking a true professional voice and academic underpinning to show what it can really do to boost business.

The Institute of Knowledge Transfer (IKT) aims to bridge this gap, uniting an estimated 12,500 KT practitioners in the UK and Ireland, and laying down standards and good practices that can be shared among the larger KT community.

"There is a critical mass of people in knowledge transfer and it got to the stage where it needed proper professional standards."

The basic premise of knowledge transfer manages the process of turning technology know-how, expertise and skills into innovative, commercial products and services. This could be in the form of licensed research from an engineering department, for example, or transferring work in the medical or social sciences fields to the NHS or a local authority that benefits the wider community.

Knowledge transfer professionals are there to support all stages of the innovation process, from idea generation to commercial exploitation, with an aim to maximise the contribution of knowledge to industrial, regional and social development.

"We are seeking a partnership with industry to improve the product or service they have, as opposed to management techniques or the commercial approach the business has," explains Philip Graham, executive director of the institute. "But looking at it as a society element, there could be work in economics or social sciences which could lead to improved management practices through research."

Giving KT a voice

With funding from the Higher Education Funding Council for England, IKT had a 'soft' launch in May as an independent, not-for-profit organisation. However, there are already exciting plans afoot for future development. This includes steps towards a first of its kind academic journal, social networks and the launch of a mentoring service. "Some people have found it difficult to have their work published because there was no natural home. We are creating that natural home," adds Graham.

Although, he admits the creation of the institute was a 'leap of faith'. "There is a critical mass of people in knowledge transfer and it got to the stage where it needed proper professional standards," he adds. "We were a group of professionals who had been talking about this for years and believed the institute had to exist but we also wanted to make sure we had something to deliver."

 Knowledge transfer activity was mostly centred in universities but now involves public and private laboratories, and is applicable to all industries. One of IKT's most important focuses is addressing academic underpinning. "Knowledge transfer is significantly coming from different sectors," says Graham. "People interested in this come from law, economics, public policy and engineering… it's everywhere. We are trying to get them together with academics to address what the benefit of knowledge transfer to society is."

"It's been pointed out that academics don't engage. Per dollar, we're actually spinning out more companies than the US and none of that could happen if it were true because where would the companies and licensing deals come from?"

Another major goal is the embedding of innovation within the higher education sector. "Innovation is there but I'm not 100% sure it's as deeply rooted as it should be," Graham explains. "It's been pointed out that academics don't engage but they love to see their work out there. Per dollar, we're actually spinning out more companies than the US and none of that could happen if it were true because where would the companies and licensing deals come from? The role of the knowledge transfer practitioner is to facilitate it."

Rules of engagement

What could prove challenging is getting SMEs more enthused about knowledge transfer activities. "Everybody is struggling with the engagement of SMEs," Graham admits. "Nobody has cracked it yet because what SMEs are looking for is different to what large companies are seeking."

Most universities are trying to address the problem by profiling and promoting more SME-specific activities on their websites but Graham believes smaller firms are possibly looking for something more consultancy-based and perhaps hastily rule them out. "SMEs are incredibly busy and have invested large amounts of money into their businesses. The last thing they want is some university guy turning up on their doorstep saying they can do something to help," he says.

"I think it's trying to get the message across that universities don't just produce things in huge rooms with massive pieces of machinery. They can solve quite small problems at a reasonable cost."

While it is a problem that will not be readily solved, it is just one among many that IKT hopes to find answers to as it moves forward. As Graham freely admits, the UK is playing somewhat of a catch-up in knowledge transfer compared to countries such as the USA. However, he also points out that in its short life, the IKT has already stepped up a gear to deliver more services that have also caught the eye of its European neighbours. 

Accredited courses and training opportunities are already in the pipeline for KT professionals with various levels of expertise and experience, and the institute is looking to promote Europe-wide recognition. "We have to compete at the very highest levels in this economic climate," adds Graham. "It's incumbent on us, as knowledge transfer professionals, to be the very best at what we can do."

Details

Author:
Kate Phelon
Publisher:
KnowledgeBoard
Date:
06-Aug-08
Categories:
Innovation, Networks, KM Strategy and Vision 
Sections:
Home , News

This article has been read 13663 times.

Member comments (4)

Share your views with other users: add your own comments to this item.

Nick Stuart
Nick Stuart, 16-Jul-09 @ 17:44PM
UK innovation capabilites
peter bond
peter bond, 12-Nov-08 @ 10:48AM
cross talk

Of relevance to this conversation about KT will be the series of articles Louse will be publishing on the use of web 2.0 services in support of km and learning networks. (see the KB home page)

Applications of this new 'technology' will include acdemia-industry communities of practice, high-tech cluster developments, SME networking, as well as intranet substitution.

Peter Bond
Learning Futures Consulting

louise druce
louise druce, 21-Aug-08 @ 16:06PM
KT continued

Thanks for your very interesting comments Gary and glad KIN is doing so well. As knowledge transfer is a particulary interesting area, I have decided to run a series of articles looking at different aspects. It would be great to find out more about your work.

Gary Colet
Gary Colet, 11-Aug-08 @ 17:18PM
Inter-organisational knowledge exchange

Kate, as the Facilitator for the Knowledge Transfer special interest group at KIN (Knowledge & Innovation Network - Warwick Business School), I would agree that the UK is playing 'catch-up'. However KIN is evidence of highly successful innovation between a University and business in this field. The KIN operating model reflects the best in knowledge transfer practice, particularly in unique aspects of inter-organisational knowledge exchange.
Face-to-face interaction in a 'safe' non-competing environment, is a vital ingredient (at least in the early stages) in building trust. The use of social media and online collaboration is supportive in this but secondary.
Our empirical research into sustainable CoPs shows the importance of active facilitation in knowledge exchange, particularly in an inter-organisational network. There is also a direct relationship between the size and turnover of a network and the degree of sharing (comes back to trust again).
Dynamic and unconditional knowledge exchange relies on reciprocity; members being able to contribute and much as they gain.