In the final chapter of his six-part guide, exclusively serialised on KnowledgeBoard, Peter Bond, director of Learning Futures Consulting, looks at management and self-organisation: A challenging paradox.

In the final chapter of his six part guide, Peter Bond looks at how Web 2.0 technology encourages and enables shared decision-making and higher levels of democracy and self-determination in the workplace, which is implicit in the notion of self-organisation. 

Services developed according to the principles of unlimited and unbridled sharing amongst members of a computer enabled network such as the internet are, by design, going to be difficult for a central authority to control. But if Web 2.0 is going to be used successfully within organisations, which it can be, the nature of the challenge it embodies to existing management practices needs to be understood. 

Chapter six of 'Improved collective performance: Investing in Web 2.0', explores how to implement a strategy for performance improvement using Web 2.0 to accelerate the formation of a coherent community.

Previous chapters:

Chapter Five

Chapter Four

Chapter Three

Chapter Two

Chapter One

Overview