Free download: Get a taster of the new KnowledgeBoard book

Following the launch of KnowledgeBoard.com's third book 'Supporting Service Innovation through Knowledge Management', you can now download the first few chapters for free.

KnowledgeBoard.com has launched its new book 'Supporting Service Innovation through Knowledge Management' and we're giving you the opportunity to get a taster of the first few chapters.

Service innovation is a major driving force in building and maintaining future turnover and earnings potential, offering new market opportunities for an active and fruitful relationship/partnership with clients. The third book in the KnowledgeBoard series aims to investigate and showcase different industrial experiences and practical insights into the role of knowledge management to support service innovation within and across organisations.

Download the first six chapters for free below but don't forget to keep checking back for more:

Chapter 1: A Practical Introduction to Service Innovation

Chapter 2: Exploring Knowledge and Innovation Management Practices in Service Sector SMEs

Chapter 3: Integration of Customer Knowledge for the Generation of Service Innovation in the Music Industry

Chapter 4: Leadership for Sustainable Knowledge Management and Service Innovation in Construction

Chapter 5: Knowledge Management supporting the Innovation Strategy in Service Operations

Chapter 6: Mission(im)possible? – Prototyping Service Innovation

For more information on obtaining a hard copy of the book, please contact the Swiss Knowledge Management Forum