Final chapters of the new KnowledgeBoard book

Following the launch of KnowledgeBoard.com's third book 'Supporting Service Innovation through Knowledge Management', you can now download the latest chapters for free.

KnowledgeBoard.com has launched its new book 'Supporting Service Innovation through Knowledge Management' and we're giving you the opportunity to download the chapters for free.

Service innovation is a major driving force in building and maintaining future turnover and earnings potential, offering new market opportunities for an active and fruitful relationship/partnership with clients. The third book in the KnowledgeBoard series aims to investigate and showcase different industrial experiences and practical insights into the role of knowledge management to support service innovation within and across organisations.

Download the final chapters below:

Chapter 13: Swiss Cleantech: Accelerating innovation via a hybrid approach

Chapter 14: A private bank in search for innovative communication structures

Chapter 15: 'Constructing' sustainable innovation through knowledge management – The case of Plasterboard

Chapter 16: Social capital - The human side of innovation

Chapter 17: Legal aspects of crowdsourcing – Knowledge management as part of an adequate risk management

Chapter 18: How future centre catalyse service innovation in education

You can download the previous chapters here.

For more information on obtaining a hard copy of the book, please contact the Swiss Knowledge Management Forum