Knowledge Management Maturity Model

20-Dec-04

I have read the Information Societies Technology (IST) paper on the Knowledge Management Maturity Model (KMMM) as well as the Siemens paper on the same topic. Our organization is moving towards the CMMI standards and I am interested in using KMMM to evaluate our KM progress.
Other than these two papers and one website, I can't find other information on this topic. I would like to know if this model still holds value and if so, has anyone used it as part of their strategy? Also, any further information that can be provided would be appreciated.
Sharon Duque

Details

Author:
Sharon Duque
Publisher:
KnowledgeBoard
Date:
20-Dec-04
Categories:
Benchmarking and Measurement, KM Strategy and Vision, Assessment and Measurement, Strategy and Vision 
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Member comments (7)

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Mark Hefke
Mark Hefke, 27-Jun-05 @ 10:56AM
Ontology-based Infrastructure for KM Maturity Models

Hi all,

we have developed an ontology-based software infrastructure for retaining and maintaining Knowledge Management Maturity Models (storing/ nesting maturity models, questions, methods, statistical analysis functions, etc.). The infrastructure also disposes of a web-based self-assesment functionality (the user is able to identify the maturity level of his organisation based on an underlying model and achieves recommendations, about how to reach a higher one).

Our infrastructure is called "ONTOKNOM³". An early prototype can be tested on

http://wim.fzi.de:8080/ontoknom

Our current "testing model" is based on "The Knowledge Management Maturity Model - A Staged Framework for Leveraging Knowledge" from V.P. Kochikar (KMWorld 2000, Santa Clara, CA, 2000)

More information about our work is available on

http://www.fzi.de/ipe/publikationen.php

Best regards,
Mark

Chris Collison
Chris Collison, 25-Jun-05 @ 01:12AM
KM maturity model from "Learning to Fly"

Here's the maturity model that Geoff Parcell and I developed from our experiences writing "Learning to Fly" - see the link on KM Self Assessment.

http://www.chriscollison.com/l2f/whatiskm.html#assessment

Cheers,
Chris

Jean ADAM
Jean ADAM, 21-Jun-05 @ 14:59PM
The SolFrance approach

A link to a French site:

http://www.solfrance.org/GRILLE%20APPRENANCE.pdf

It's a self-evaluation model based on the Organisational Learning approach.
What is great: there is no tools in it! Only cultural and management aspects and results.

Andrew Lewis
Andrew Lewis, 06-Jan-05 @ 10:53AM
KM Diagnostic tools

Hi,

My company, Nemesia Consulting, has been doing KM audits and developing KM self-audit tools for companies for the past ten years. We have developed a generic tool that serves as a reference for us. We then adapt it to the long-term objectives and context of our clients. At the moment, we are developing a tool that will allow us to evaluate an organisation's KM for the purpose of industrial risk management. That will also be a generic tool that we will then adapt to our clients. These tools are executed through questionnaires (which seem to me to be more reliable than interviews conducted by those who have the most interest in demonstrating progress). I think that it is very important to not combine the evaluation of progress with studies to identify specific problems, the reasons behind problems, and good practices (which need to be done through rather non-directive interviews).

Martin Röll
Martin Röll, 02-Jan-05 @ 19:03PM
@Siemens

The model is still being used inside Siemens. Karsten Ehms has just published a paper about it on KnowledgeBoard.

Bob Bater
Bob Bater, 20-Dec-04 @ 18:02PM
KM Maturity Models

You may wish to investigate another well-known KM Maturity Model besides the IST Vision and Siemens KMMMs:

InfoSys Technologies: http://www.infotoday.com/KMWorld2000/presentations/kochikar.ppt. The other URL I had, on the InfoSys web site, appears now to be dead.

There are brief summaries of the VKMMM, KMMM, InfoSys and CMMI models in my report 'KM in the Legal Profession' soon to be published by Ark Group in London. You can download a flyer at: http://www.infoplex-uk.com/_downloads/KMLegal%20Flyer.pdf

Regards,

Bob