Help us to write a European Guide to Good Practice in KM!
20-Feb-03
| Calls for Input |
| I. Terminology - please submit lists of terms and definitions here. II. Frameworks - please submit documents describing relevant KM frameworks here. III. Measurement - please submit documents describing relevant KM measurement approaches here. IV. Implementation - please submit implementation case studies, particularly those focussed on successful practices in SMEs, here. V. Organisational Culture - please submit documents pertaining to Organisational Culture and KM, here. |
| Outputs of the Workshop |
| I. Terminology - first draft available soon II. Frameworks III. Measurement IV. Implementation V. Organisational Culture |
| Further Information |
To join the workshop mailing list, click here.
To visit the project private workspace (for project team members only), click here.
| Next Events |
Details
- Author:
- Paul Hearn
- Publisher:
- KnowledgeBoard
- Date:
- 20-Feb-03
- Categories:
- SMEs, Standards, European Commission, Standards
- Sections:
- News
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Member comments (9)
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another useful meeting
Yesterday, May 13th, saw another meeting in Brussels of the workshop that will write a good practice guide for KM in Europe.
Thanks to Toby for organising the event, and of course the people leading the five different workitems for doing a lot of hard work since February.
I tremendously enjoyed the discussions, and think we have made progress in getting a useful end result in Octobre.
Kind regards,
Ton
no reason to worry Chris
Hi Chris,
The aim of this project is to provide companies, with an emphasis on SME's, a good readable book to help them on their way to figure out what KM approximately is and how it might help them solve their business problems.
It's not a Standard, it's not the Alpha and Omega of KM, nor an encyclopedia. It's a guide for people that wonder if there might be anything to KM for their business, to set them on a path of continuous change and improvement.
It's not the definitive answer, simply because there is none.
i dont understand this process
- for example, there are other influential newtorks concerned with navigating the scope of KM - have we openly discussed how they see KM? where are the bookmarks on these debates?
-perhaps even more alarmingly why would you want to try and locate Km in a static way when many people see it as a policy intrument for chnage as we go through the transformation of a world configured around tangible and geographical power to one that is married with intangible and worldiwde openness of networking?
SME survival
Arran D'Aubigny's comments are absolutely pertinent and I wholey agree that the output should be aimed to assist in that aim of practical help with survival and growth.
Arran, I can't find a profile for you and would like some further contact re the work we are doing in the Culture Work Item. Can you drop me an email please.
Neill
No mere words
Hi there,
I'd like to stress the point that it is very useful to join in here, especially if you have a sme background yourself. Last thursday the CEN Workshop met in Brussels, and I visited the meeting as first timer. The open structure of the debates made it as simple as can be to just dive into the discussion, and feel my contributions being welcomed. As someone working in a sme, judging by the reactions have been able to inject some reality checking experience into the proceedings.
If you're worried that this project might be mere words, and won't benefit to you as a sme-owner or ceo, the right thing to do is to start participating in this. The end-result, a practical guide, can come only into a useful existence if the range of support and contributions coming from sme's themselves is broad enough.
So: join in, join in fast.
Kind regards,
Ton Zijlstra
Help us to write a European Guide to Good Practice in KM!
The CEN Project Team working on a European Guide to Good Practice in Knowledge Management is calling for input from individuals and organisations wishing to contribute to their work. The areas covered by the guide are terminology, frameworks, measurement, implementation and organisational culture. The guide is not intended to produce hard standards, but rather to raise awareness of good practices and to contribute to the informed clarity debate on knowledge management in Europe. Please join in!
Keep it real....
Frustration with academia and official government procedures is understandable to me as a Director of a business.
There are some traps that we should avoid when looking at creating guidelines to benefit SME's, they have to be useful and valuable in real life. I think we have to start within the context that an SME organisation operates in. Every SME, particularly the smaller organisation, sole trader or entrepreneur operates mostly in the context of survival. Everyone knows the stats and the number of new companies that fail over the first second and third year of operation. When ever I look at those figures I always find it remarkably high. The point being that something should be created that allows key people developing organisations of any size to access peers and practical knowledge that will directly effect and support survival. The worst thing we could do is create a set of documents and guidelines that sit on a server/internet site never to be used by the intended audience.
One last thing: we have to keep it practical and simple. Us: heroes of KM have invented a language that only we understand. If we have an objective or a desire to achieve something then we have to say it in a way that anyone picked from the street could understand, otherwise we fail from the start. I would suggest that simply explaining our language however useful for us will keep this an unapproachable subject for people new to it. Knowledge Exchange and peer learning occurs every day but no-body calls it that (apart from us). My point being by making a bible out of our insignificant language you turn us into an unapproachable profession like (lawyers, doctors and accountants)...
To conclude:
I feel that the objectives of this group are sound but the objective should be the direct benefits to SME's rather than understanding what we do.
For instance:
A) To increase the survival rate of SME Businesses involved. (measurable and objective)
B) To increase an SME's ability to innovate within their chosen market. (subjective)
C) To increase the understanding of the value and the process of sharing and using knowledge within a community. (idealistic and measurable).
Guidelines versus standards
Dear all,
What we are trying to work towards in the CEN workshop are the first European GUIDELINES and GOOD PRACTICES in knowledge management, not merely standards.
We want to be very pragmatic and propose to find concensus for possible ways of implementing KM in organisations which have been validated by experts in Europe, possible ways of measurering the impact of KM projects, different frameworks that can help you looking for the solution that fits your organisation etc.
The results of this project will be the CEN deliverables, - and additionally a guide to good practices- or several small guides to help answering specific KM related questions -
the output will depend on the people who are interested in participating in the work.
Please get involved in this work if you feel this could be important for you - and for KM Made in Europe.
-Anne
Organizational Culture - Update
A new version of Work Item 5 is ready for your feedback. It can be found at http://www.knowledgeboard.com/community/zones/sig/kms/culture.html.
We want to make this a useful documentfor SMEs and other organizations so do please contribute with sufggestions and examples.